A lifetime warranty is only as good as the company that offers it. GEM Window & Doors has a well-earned reputation as Toronto's oldest and most trusted window and door company. we've had the same phone number since 1961 - a real rarity in an industry where 'windows and doors' has become synonymous with 'fly by night.' At GEM, we listen more than we talk. We start where you are - your needs, your budget and your priorities - to provide you with customized solutions, not a one-size-fits all approach.more...See more text
The windows are very good quality and the pricing is very competitive unfortunately, I can't say anything good about the service. The order was all messed up...told garden doors were custom size but, they're not and too small for the opening and it had to be bricked, they also open the wrong way...the front window was too short so, they had to reorder. The front window is still too short but, they installed it anyways.
Stay away from these amateurs. They just want your money and will not deliver quality work. It has been a horrible experience and they are doing nothing to correct the situation.
